Frequently Asked Questions
Here is a brief collection of our most frequently received questions.If the answer you are looking for is not amongst them give us a call or write us an email. Links are at the bottom of the page.
What is the minimum quantity of personalised candy I can buy?
2kg for Mini Batches and 10kg for Names & Heart or text longer than 6 letters.
See our wedding & corporate price Lists for packaging ideas and how many jars and bags per order.
Basic cost (own packaging)
$395 text up to 14 characters
$535 logo/design
bulk 10x1kg bags = 1 medium to generous handful per person will cater between 80 to 120 guests.
Mini Batch $180 min 2kg
all prices include GST
We can only put one flavour in each 10kg batch.
Can I have less than 10kgs of personalised lollies?We offer the Mini Batch size, although we are limited to what we can put inside the candy, See our wedding & corporate
Can I get more than 10kgs?Yes, we can make up to 14kg per order
Can I split the packaging within the 10kg order?Yes, we can split the packaging. For example we can give you 50 x 140g jars and 3kg in 1kg bags. Just make sure it adds up to your batch size.
Please email us and we will assist you in placing the order
Yes... be daring.
Green raspberry, yellow blueberry etc.
In order: Passionfruit, Watermelon, Wildberry, Peppermint, Strawberry, Raspberry
Can I have 5kg with a red outside colour and 5kg with a blue outside?Unfortunately not. All of the candy in each batch has to be the same design, colour & flavour.
We can make the outside of the candy multiple colours if you want to pimp them just a bit more!
If there is a specific colour you would like us to achieve, please post a swatch of the colour and we will do our best to match it. Please bear in mind that all our colours are hand mixed, so we may not be able to match your swatch exactly and there may be variations in the shading and tone.
When ordering please select '?' from the colour palette. Request your special colours in the Comments section on page 2 of the order. Please advise any additional information we may need to know about your order in this section.
Australia
Roc Candy deliver Australia wide everyday.
10kg packaged in bags = $40
10kg packaged in jars = $60
International
Please email us for a quote. Please include your Country, State, Suburb & Postcode to ensure that we can get back to you quickly with an accurate price.
You can place an order at anytime, but we ask that you give us at least 3 weeks notice so that we can set aside a production date to make sure that we despatch it to you with plenty of time to spare. During the ordering process we ask you to provide us with a 'date required', which is the approximate day that you want the candy delivered to you. To avoid any hiccups, please arrange for orders to arrive at least 10 days prior to your event.
What if I need the order urgently?Orders required within 7 days attract a $45 fee.
INTERNATIONAL: I am ordering from overseas, what do I need to know?Our candy has reached all corners of the globe. International orders usually need at least 6 weeks notice, however if you require your order urgently please email admin@roccandy.com.au for further advice. Prices advertised on our website include 10% Australian Tax (GST) which will be deducted from your final order. We prefer online orders for international customers. For a quote on freight, or, if your order is a little different please email your queries and we will be happy to assist. Please advise your COUNTRY, STATE, SUBURB and POST CODE for a correct and quick quote.
What are the Payment Terms?We accept Visa & MasterCard through our online ordering system.
Cancelled orders will attract a $25 cancellation fee.
Roc Candy Pty Ltd
Shop 34, Piccadilly Arcade,
700 Hay Street,
Perth WA 6000
Ph: +61 8 9324 3060
E-mail: admin@roccandy.com.au
Please send us an e-mail: admin@roccandy.com.au or call +61 8 9324 3060